All India Toll Free Number:18002586884

Refund Policy

Thank you for buying IALM courses.

We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses.

We provide 90% refund for our online courses if the request is raised within 5 days of start date.

To claim refund, kindly follow the below procedure:

  1. Drop an email on: registrar@ialm.academy with a subject “Online course refund | Registered email id”. (Please do not forget to provide the registered email id in the subject)
  2. Give valid reason for the refund. [for our internal purpose only]
  3. In case of combo courses, start dates of complete combo will be considered, not on the course/module basis.
  4. Ensure that the email is received within five days of the start date. Example: if course starts on 15th May 20, you should send the refund email on or before 20th May’20 midnight]
  5. Refund amount calculation:  

a. 90% refund if you have consumed only the first 2 Modules of the course.
b. Prorated refund in case you have consumed more than first 2 modules. For eg: if you have completed 5 Modules out of a total of 10 Modules in the course then 50% of the fees will be refund.
c. Refund will be processed within 10 working days of receiving the refund email.

Our Customer Service Specialists are ready to assist you simply call 1800-258-6884 between 10 am to 6 pm in Monday to Friday..

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